FAQ

We currently only accept PayPal.

PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.

You can also use PayPal without having an account, by simply clicking on the Pay with credit card button.

All customers are charged at the time of purchase as this is how our website platform functions. We apologize for any inconvenience caused.

We have a large assortment of products that are not stocked in the same holding facilities when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next, but your other parcels are on their way.

Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send out multiple emails, including an order confirmation and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.

Different items take different time to be shipped and delivered, due to a variety of factors such as weight, dimension, customs complication, etc.

Therefore to speed things up for our customers, we sometimes ship items in one order out separately. It is perfectly normal to receive certain items of an order partially first, and others later. 

If you don't receive the rest of your order, contact us please !